PRIVACY POLICY FOR ROJAS REALTY GROUP

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you fill out forms on our website, request property details, submit a cash offer request, or contact us via text or phone. This information may include:

• Identity & Contact Data: Name, email address, phone number, and physical mailing address.
• Property & Real Estate Data: Information regarding homes you wish to buy, sell, or invest in, including property addresses, financial expectations, and investment goals.
• Communication Data: Records and transcripts of your interactions with us, including text messages, emails, and phone call notes.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide real estate services, coordinate showings, process traditional listings, and evaluate properties for cash offers.
• Respond to your inquiries, text messages, and phone calls.
• Send you property alerts, market updates, and relevant marketing communications.
• Improve our website, customer service, and overall user experience.

3. TEXT MESSAGE & SMS COMMUNICATION (TCPA COMPLIANCE)

By providing your mobile phone number on our website or through communication with us, you explicitly consent to receive transactional and marketing text messages (SMS and MMS) from Rojas Realty Group.

• Opt-Out: You can opt-out of receiving text messages at any time by replying "STOP" or "UNSUBSCRIBE" to any text message you receive from us.
• Message and Data Rates: Standard message and data rates may apply. Message frequency varies based on your interactions and property search needs.
• Sharing Restrictions: Mobile phone numbers collected for SMS consent and text messaging purposes will not be shared, sold, or rented to third parties or affiliates for marketing purposes.

4. DISCLOSURE OF YOUR INFORMATION

We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

• Licensed Brokerage Operations: Because Shane Rojas is a licensed real estate agent operating with Lopp Realtors and under The Howard Group, data relevant to your real estate transactions, contracts, and legal disclosures may be shared with our supervising brokerages to execute standard transactions safely and legally.
• Service Providers: We may share data with trusted third-party vendors (such as CRM platforms, website hosting companies, or SMS delivery systems) who assist us in operating our business, provided they agree to keep this information confidential.
• Legal Compliance: We may disclose your information if required to do so by law, court order, or government regulation.

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no transmission over the internet or mobile network can be guaranteed 100% secure.

6. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

7. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at: